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Purpose
Building better lives for Australians through work and health
Mission
Optimising work and life participation for people with injury, illness, disability and disadvantage
How we work
We hold these principles close to heart as we go about our work
Work + health = Better life
We support people to better health and work outcomes, knowing how important they are for a full and positive life
Simply hassle-free
We make the claims experience uncomplicated, supportive and hassle-free
Discover a better way
We continue to discover new and better solutions to lead the industry in supporting people return to work and life
Learn through listening
We actively listen with care and empathy, then we apply what we have learnt
Work with meaning and respect
We foster a fun and positive environment through mutual respect, professionalism and shared purpose